<aside> 📍 Wellington, New Zealand

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<aside> ⏰ Permanent, full-time

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Hnry takes the hassle out of being self-employed by taking care of all the financial admin – everything from Invoicing and Payments through to Expenses and Taxes. We’re automating traditionally labour-intensive and stressful tasks, delivering great experiences and online tools for our users, and making their lives easier.

We’re looking for a Technical Product Specialist to join our Platform team. This role sits at the intersection of product, engineering, and business operations, ensuring that our core technical infrastructure evolves to meet both day-to-day needs and strategic goals.

🚀 Responsibilities

• Act as an internal subject matter expert (SME) for key areas of our platform and technical infrastructure, understanding the “why” behind technical decisions and being the go-to person for this knowledge.
• Work closely with platform engineers and product managers to understand, manage, and prioritise technical backlogs – balancing strategic initiatives with essential day-to-day infrastructure upkeep.
• Partner with stakeholders across the business to capture requirements, facilitate prioritisation discussions, and translate business needs into actionable technical tasks.
• Contribute to planning and delivery within our Platform squad, ensuring that technical improvements make measurable contributions to stability, scalability, and business outcomes.
• Monitor, measure, and report on the effectiveness and impact of technical changes over time, ensuring continuous improvement.
• Produce clear, right-sized documentation of key decisions, dependencies, and technical context to support ongoing platform development.
• Analyse data, trends, and system insights to inform prioritisation and guide technical decision-making.
• Champion agile, iterative delivery practices – advocating for shipping the smallest increments of measurable value and learning quickly from outcomes.
• Engage regularly with engineers and business stakeholders to understand technical challenges and opportunities, ensuring alignment across teams.

<aside> 🤩

Tom - Head of Product

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🫵 You will:

• Have 3+ years’ experience in a Technical Business Analyst, Product Specialist, or similar role working closely with engineers.
• Have a strong understanding of technical systems, infrastructure, and integration patterns.
• Have exceptional attention to detail, with the ability to balance big-picture strategy with day-to-day technical priorities.
• Be able to demonstrate your ability to collaborate across technical and business teams, communicating complex ideas clearly to different audiences.
• Have strong written and verbal communication skills, with experience producing concise technical documentation.
• Be able to work autonomously, move quickly, and adapt in a fast-paced, agile environment.

Bonus points for the following:

• Previous experience in platform, infrastructure, or core systems product or business analysis work.
• Experience in a high-growth SaaS or fintech environment
• Familiarity with agile delivery practices and technical prioritisation frameworks.

💪 How we work

• We are a fast-moving, highly collaborative and motivated team, that is growing quickly
• We have a relentless focus on the customer, and on delivering great experiences to ensure we maintain our high rate of customer referrals
• We take a data-driven approach to everything we do, making decisions based on user behaviour - constantly tweaking and optimising to improve.
• We follow agile practices, delivering improvements iteratively in small chunks. We track the impact of our work and measure ourselves based on delivering measurable contributions towards agreed targets.
• We encourage experimentation - whether that's experimenting with new tools or techniques, or experimenting with new channels
• We invest in our people, and provide opportunities for career growth and progression
• We work hard and we finish on time, no crazy hours.

<aside> 💰 Salary banding: $90,000 - $120,000 per annum

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✨ At Hnry, we operate a policy of pay parity across our organisation to ensure that all Hnry staff are fairly and equally compensated based on their contributions and experience. The salary for this role will be determined based on the applicant’s experience✨

💜 How to apply

Complete the Hnry Job Application Form and we will be in touch!